Trouble Shooting Guide

User Temporary Profile issue

Your user profile was not loaded currently you have been logged on with a temporary profile, changes you make to this profile will be lost when you log off please see the event log for details or contact your administrator

Please refer this Microsoft article KB947242.

This something that normally happens in vista based system. When this happen you will see this following appear in your event logs.

Log name: application

Source: Microsoft windows user profile service

Event Id: 1511

Level: warning

Take this below option to solve this problem

Start

Run

Regedit

Hkey-Local-Machine + Software+ Microsoft+ Windows NT+ CurrentVersions+ ProfileList

Locate any subkeys named SID.BAK and delete them

Close regedit and reboot system.

User profiles troubleshoot?

If you are trying to determine why your user profile did not download properly, then you should activate USERENV.DLL’S logging feature and examine the log that it creates in

\windows\debug\usermode\userenv.log.

To enable USERENV.DLL logging, go to the sub key HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CurrentVersion\Winlogon and add a new entry called UserenvDebugLevel of type REG-DWORD. Set its Value to 3002 hex and reboot the system.

To diagnose the log please follow the below steps.

You will get log like below, chose the failed log to diagnose the issues.

USERENV(964.8d4) 13:14:39:557 ImpersonateUser: Failed to impersonate user with 5.

USERENV(964.8d4) 13:51:42:327 GetUserNameAndDomain Failed to impersonate user

Open Calc and change the View to Scientific. Change the type to Hex then enter 964 and hit the Decimal radio button. Now you will have a number, this is the PID for the process. Open Task Manager, go to View – Select Columns and put a check mark in the box for PID and hit OK and check the process name.

This way we will come to know the actual process getting failed.

NTLDR is missing file?

Boot Server using BOOT CD

Chose Repair Option

From the command prompt

Type [MAP] command, it will map your CD Drive. Go to CD Drive I386 folder. Copy that file into your C Drive.

Example: assume your CD Drive is E:

E:\I386\>copy ntldr c:\

Note:

Attrib –a –h –r –s ntldr

If you want to create a windows 2000 boot disk it should be contains the below files:

Ntldr

Ntdetect.com

Boot.ini

Ntbootdd.sys

Trouble Shooting Server Commands:

The process is simple:

Get to the windows recovery console for your particular windows installation navigate to the root letter of your installation (C: in most cases) issue eight commands called “Bootcfg / Rebuild” which is a complete diagnostic of the operating system loaded into the recovery console; the purpose of the command is to remove/replace/repair any system files that were preventing the operating system from loading correctly. Amongst the files it fixes are.

Windows hardware abstraction layer (HAL)

Corrupt registry Hives (\\Windows\system32\config\xxx)

Invalid boot.ini files

A corrupt ntoskrnl.exe

A missing NT Loader (NTLDR)

C:\CD

C:\attrib –h c:\boot.ini

C:\attrib –s c:\boot.ini

C:\attrib –r c:\boot.ini

C:\del boot.ini

C:\bootcfg /rebuild

C:\chkdsk /r /f

C:\fixboot